Exam: Associate-Google-Workspace-Administrator

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The Associate Google Workspace Administrator certification exam tests your ability to manage and administer Google Workspace, covering topics like user/group management, security, and service configuration, with a 2-hour duration, 50-60 questions, and a $200 registration fee.
Here's a more detailed breakdown of the exam:

Exam Details:
An Associate Google Workspace Administrator is responsible for the daily management of a Google Workspace environment to help team members to collaborate and communicate safely and effectively. Their core duties include managing user accounts, configuring core Workspace services like Gmail and Drive, and ensuring security and compliance of Workspace data. This individual also manages tasks such as setting up organizational units, managing groups, configuring sharing permissions, and troubleshooting common issues.

Related job roles: IT administrator, systems administrator, help desk personnel, technical support engineer, collaboration engineer

The Associate Google Workspace Administrator certification assesses your ability to:
Manage user accounts and objects
Manage core Workspace services
Support data governance and compliance
Manage security policies and access controls
Manage endpoints
Troubleshoot common issues

About this certification exam
Length: 2 hours
Registration fee: $125 (plus tax where applicable)
Languages: English
Exam format: 50-60 multiple choice and multiple select questions

Exam Delivery Method:
a) Take the online-proctored exam from a remote location. Review the online testing requirements.
b) Take the onsite-proctored exam at a testing center. Locate a test center near you.

Prerequisites: None
Recommended experience: 6 months of Google Workspace Super Admin experience in a real or test environment. Hands-on experience with Business Plus edition and knowledge of Enterprise Edition features and functionality.

Recertification: Candidates must recertify in order to maintain their certification status. This certification is valid for three years from the date of certification. Recertification is accomplished by retaking the exam during the recertification eligibility time period and achieving a passing score. You may attempt recertification starting 60 days prior to your certification expiration date.

Who this course is for:
System Administrators: IT professionals responsible for managing user accounts, access permissions, and security settings in organizations using Google Workspace.
Junior IT Professionals: Individuals starting their careers in IT and looking to specialize in Google Workspace administration.
Help Desk Specialists: Professionals who provide frontline support for Google Workspace users and aim to deepen their understanding of the platform's administrative functions.
Small Business IT Managers: Managers in small-to-medium businesses responsible for setting up and maintaining Google Workspace for their teams.
IT Support Consultants: Consultants providing technical support and solutions to organizations using Google Workspace.
Cloud Solution Enthusiasts: Professionals with general cloud computing knowledge who want to specialize in Google Workspace.

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Sample Question and Answers

QUESTION 1
Your company is undergoing a regulatory compliance audit. As part of the audit, you are required to
demonstrate that you can preserve all electronic communications related to a specific project for a
potential legal discovery process. You need to configure Google Vault to accomplish this goal. What should you do?

A. Use the security investigation report to show Vault log events.
B. Use the search and export functionality to identify all relevant communications within the project timeframe.
C. Create a matter and a hold on all project-related data sources such as Email. Chat, and Drive within Google Workspace.
D. Create a custom retention policy for the project data. Ensure that the policy covers the required retention period.

Answer: C

Explanation:
Creating a matter and placing a hold on the relevant data sources ensures that all communications
related to the specific project are preserved, even if users try to delete them. This will help in
maintaining compliance with legal or regulatory requirements for e-discovery, and it ensures that
data cannot be modified or deleted during the audit process.

QUESTION 2
Several employees from your finance department are collaborating on a long-term, multi-phase
project. You need to create a confidential group for this project as quickly as possible. You also want
to minimize management overhead. What should you do?

A. Create a Google Group by using Google Cloud Directory Sync (GCDS) to automatically sync the members.
B. Create a dynamic group and define the Department user attribute as a condition for membership with the value as the finance department.
C. Create a Google Group and update the settings to allow anyone in the organization to join the group.
D. Create a Google Group and appoint a group admin to manage the membership of this group.

Answer: B

Explanation:
A dynamic group automatically updates membership based on user attributes, such as department,
ensuring that only relevant employees (e.g., those in the finance department) are added to the
group. This minimizes management overhead because the membership is updated automatically,
without the need for manual intervention. It also ensures that the group remains up to date as
employees join or leave the department.

QUESTION 3
Today your company signed up for Google Workspace Business Starter with an existing domain name.
You want to add team members and manage their access to email and other services.
However, you are unable to create new user accounts or change user settings.
You need to fix this problem. What should you do?

A. Run the Transfer tool to bring unmanaged users to your Workspace account.
B. Check domain ownership in the DNS settings.
C. Wait 24 hours after signing up for the features to become active.
D. Upgrade to a Google Workspace Enterprise edition.

Answer: B

Explanation:
To manage users and settings in Google Workspace, you must verify domain ownership. If the
domain is not verified, you won't be able to create new user accounts or modify user settings.
Checking the DNS settings and completing the domain verification process will resolve the issue and
allow you to manage users and services in Google Workspace.

QUESTION 4
A team of temporary employees left your organization after completing a shared project. Per
company policy, you need to disable their Google Workspace accounts while preserving all project
data and related communications in Google Vault for a minimum of two years. You want to comply
with this policy while minimizing cost. What should you do?

A. Purchase and assign Archived User licenses to the former employees.
B. Transfer the former employees' files and data to active user accounts. Delete the former employees' Workspace accounts.
C. Purchase additional user licenses and suspend the former employees' accounts.
D. Move the former employees to their own organizational unit (OU) and disable access to Google services for that OU.

Answer: A

Explanation:
Google Workspace offers Archived User licenses, which allow you to retain access to the data and
communications of former employees without paying for a full user license. This option ensures
compliance with the policy of retaining project data and communications in Google Vault while
minimizing costs by avoiding unnecessary full user licenses.

QUESTION 5
The legal department at your organization is working on a time-critical merger and acquisition (M&A)
deal. They urgently require access to specific email communications from an employee who is
currently on leave. The organizations current retention policy is set to indefinite. You need to
retrieve the required emails for the legal department in a manner that ensures data privacy. What should you do?

A. Instruct the IT department to directly access and forward the relevant emails to the legal department.
B. Temporarily grant the legal department access to the employees email account with a restricted scope that is limited to the M&A-related emails.
C. Ask a colleague with delegate access to the employee's mailbox to identify and forward the relevant emails to the legal department.
D. Use Google Vault to create a matter specific to the M&A deal. Search for relevant emails within the employee's mailbox. Export and share relevant emails with your legal department.

Answer: D

Explanation:
Using Google Vault to create a matter specific to the M&A deal allows for legal, secure, and privacycompliant
retrieval of emails. You can search for the specific emails related to the merger and
acquisition, export them, and share them with the legal department without granting direct access to
the employees mailbox. This approach ensures both data privacy and compliance with
organizational policies.

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