Exam: C_C4HCX_2405
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EXAM C_C4HCX_2405
80 questions (3 hrs)
63% cut score
Available in English
Validate your SAP skills and expertise
This certification verifies that you possess a sound skills and understanding of the features and architecture of SAP Customer Experience Solutions and SAP BTP. The Associate Architect, with two or more years of experience in SAP Customer Experience solutions, can effectively perform and provide guidance on various project tasks within a project team.
Note: To prepare for this certification, it is necessary to take the Learning Journey Managing Clean Core, in addition to the Learning Journey displayed under "How to Prepare.”
Topic areas
Please see below the list of topics that may be covered within this SAP Certification and the courses that touches on these topics. Its accuracy does not constitute a legitimate claim. SAP reserves the right to update the exam content (topics, items, weighting) at any time.
Managing Clean Core
Exam percentage: ≤10%
The Intelligent Enterprise
Exam percentage: ≤10%
SAP Commerce Cloud
Exam percentage: 11% - 20%
SAP Customer Solutions
Exam percentage: 11% - 20%
SAP Emarsys Customer Engament and SAP Marketing Cloud
Exam percentage: ≤10%
SAP Integration Suite
Exam percentage: 11% - 20%
Extensibility in SAP CX Solutions
Exam percentage: 11% - 20%
SAP Sales Cloud and SAP Service Cloud
Exam percentage: 11% - 20%
Sample Question and Answers
QUESTION 1
You are performing the "Assess your integration strategy" step of the SAP Integration Solution
Advisory Methodology.Which of the following activities are included?Note: There are 2 correct
Answers to this question
A. Scope the integration domains
B. Complete the SAP Integration Solution Advisory Methodology template
C. Scope the integration use case patterns
D. Map integration technologies.
Answer: AC
QUESTION 2
How can SAP Marketing Cloud help customers drive their business? Note: There are 3 correct
Answers to this question.
A. It enables meeting scheduling and opportunity design to increase sales revenues
B. It builds customer profiles to gain insights into real-time intentions and motivations along the customer journey
C. It enables planning and execution of personalized campaigns through various channels like e-mail, SMS, or mobile channels for push notification
D. It provides end-to-end marketing processes to engage customers, drive conversions, and react to the market.
E. It allows customers to connect, analyze, and take action on all their data in one marketing dashboard to increase ROI.
Answer: BCD
QUESTION 3
Which of the following are key B2C accelerator features available for SAP Commerce Cloud?
Note: There are 3 correct Answers to this question.
A. Payment mock
B. Quick orders
C. Pickup in store
D. Future stock availability
E. Replenishment
Answer: ABC
QUESTION 4
Which tools could you use to show different content to female and male contacts in a single email campaign?
Note: There are 3 correct Answers to this question.
A. Manage optional content
B. Personalization rules
C. Block targeting
D. Emarsys Scripting Language
E. Predict recommendation settings
Answer: ABC
QUESTION 5
Your team has subscribed to SAP Cloud Integration in the Cloud Foundry environment.
You are the named admin contact and have received the required access and authorization.
Where can you provide initial SAP Cloud Integration authorizations for your colleagues?
A. In the SAP BTP cockpit Role Collections view
B. In the Access Policies tile in the SAP Cloud Integration Operations view
C. In the SAP BTP cockpit Instances and Subscriptions view
D. In the User Roles tile in the SAP Cloud Integration Operations view
E. In a large organization, the implementation of a single SAP Customer Experience solution is usually part of a bigger program
Answer: C
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