Exam: Plat-101
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Exam details
Content: 40 multiple-choice questions and up to five non-scored questions
Time allotted to complete the exam: 70 minutes
Passing score: 62%
Registration fee: USD 75 plus applicable taxes as required per local law; JPY
10,000
Retake fee: Free
Prerequisite: None
The Salesforce Certified Platform Foundations exam is designed for users with a
fundamental awareness of how an integrated CRM platform solves the challenge of
connecting departments and customer data, with up to 6 months of Salesforce user
experience
About this certification
The Salesforce Certified Platform Foundations credential is designed for
individuals who understand reporting, user administration, sharing,
customization, and data management at a foundational level. Candidates should be
familiar with Salesforce as a user or a learner and interested in assisting with
fundamental functionality in the current version of Salesforce.
Content outline
The exam covers four main topic areas:
Salesforce Ecosystem: 32%.
Navigation: 28%.
Data Model: 25%.
Reports & Dashboards: 15%.
Who should take the exam?
Individuals new to Salesforce or those looking to validate their
foundational platform knowledge.
Career changers and IT professionals transitioning into a CRM role.
Non-technical professionals who need to understand how Salesforce operates.
Users with up to six months of experience who want to learn about integrated CRM
platforms.
Key topics
Data and Analytics Management: Data types, validation rules, importing and
exporting data (Data Import Wizard, Data Loader), Recycle Bin, Mass Transfer,
and Mass Delete.
Security: User administration, user profiles, sharing rules, and roles.
Reporting: Creating and customizing reports, and building dashboards.
Customization: Basic customization and understanding how the platform works at a
foundational level.
General Platform Knowledge: Familiarity with the Salesforce platform as a user
or learner, and understanding common business use cases.
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QUESTION 1
Two users in the same opportunity record are seeing different fields.
What is the reason for this?
A. The missing fields are marked as hidden in Object Manager.
B. The users are assigned different profiles and page layouts.
C. The users have been configured with different Locales.
Answer: B
Explanation:
The users are assigned different profiles and page layouts, which determine the
fields they can see and edit on the opportunity record.
QUESTION 2
A Salesforce associate deletes an Account of a company that recently went
out of business.
Which other related records are automatically deleted?
A. Any related leads
B. Any related cases
C. Any related opportunities
Answer: C
Explanation:
When an account is deleted, any related opportunities are also deleted, unless
they are closed or have a contract associated with them.
QUESTION 3
Which tool creates a visual representation of objects and their
relationships?
A. App Launcher
B. Object Manager
C. Schema Builder
Answer: C
Explanation:
Schema Builder is a tool that creates a visual representation of objects and
their relationships, and allows you to modify them.
QUESTION 4
Get Cloudy Consulting's growing marketing team is on a custom profile named
Marketing Team.' The
team currently has Read access to leads and opportunities- Two marketing
managers need Edit access on leads.
What should the Salesforce associate do to grant them the access they need?
A. Create a permission set that grants Edit access to leads and assign it to the
marketing managers.
B. Create a permission set that grants Edit access to leads and assign it to the
marketing team.
C. Create a new profile that grants Edit access to leads and assign it to the
marketing managers.
Answer: A
Explanation:
Creating a permission set that grants Edit access to leads and assigning it to
the marketing managers
is the best way to grant them the access they need, without affecting the other
users on the marketing team profile.
QUESTION 5
Get Cloudy Consulting requires a value in the Status field every time a
record is created or edited.
What should they do to enforce this?
A. Make the field required in Object Manager.
B. Make the field required with a validation rule.
C. Make the field required in organization-wide defaults.
Answer: A
Explanation:
Making the field required in Object Manager is the simplest way to enforce that
a value is entered every time a record is created or edited.
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Students Feedback / Reviews/ Discussion
Mahrous Mostafa Adel Amin 1 week, 2 days ago - Abuhib- United Arab
Emirates
Passed the exam today, Got 98 questions in total, and 2 of them weren’t from
exam topics. Rest of them was exactly the same!
upvoted 4 times
Mbongiseni Dlongolo - South Africa2 weeks, 5 days ago
Thank you so much, I passed Plat-101 today! 41 questions out of 44 are from
Certkingdom
upvoted 2 times
Kenyon Stefanie 1 month, 1 week ago - USA State / Province = Virginia
Thank you so much, huge help! I passed Plat-101 Salesforce today! The big majority
of questions were from here.
upvoted 2 times
Danny 1 month, 1 week ago - United States CUSTOMER_STATE_NAME: Costa Mesa =
USA
Passed the exam today, 100% points. Got 44 questions in total, and 3 of them
weren’t from exam topics. Rest of them was exactly the same!
MENESES RAUL 93% 2 week ago - USA = Texas
was from this topic! I did buy the contributor access. Thank you certkingdom!
upvoted 4 times
Zemljaric Rok 1 month, 2 weeks ago - Ljubljana Slovenia
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and everyone for the meaningful discussions.
upvoted 2 times
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