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Updates to the exam
Our exams are updated periodically to reflect skills that are required to
perform a role. We have included two versions of the Skills Measured objectives
depending on when you are taking the exam.
We always update the English language version of the exam first. Some exams are
localized into other languages, and those are updated approximately eight weeks
after the English version is updated. While Microsoft makes every effort to
update localized versions as noted, there may be times when localized versions
of an exam are not updated on this schedule. Other available languages are
listed in the Schedule Exam section of the Exam Details webpage. If the exam
isn't available in your preferred language, you can request an additional 30
minutes to complete the exam.
Note
The bullets that follow each of the skills measured are intended to illustrate
how we are assessing that skill. Related topics may be covered in the exam.
Note
Most questions cover features that are general availability (GA). The exam may
contain questions on Preview features if those features are commonly used.
Skills measured as of January 22, 2024
Audience profile
This exam is designed for you, if you’re looking to demonstrate
foundational-level knowledge of cloud-based solutions to facilitate productivity
and collaboration among on-site, remote, and hybrid workers. As a candidate, you
may:
Have knowledge of cloud-based solutions.
Be new to Microsoft 365.
You can use this exam to prepare for other Microsoft certifications, but it’s
not a prerequisite for the related ones.
As a candidate, you should be able to recommend Microsoft 365 solutions that
address common organizational IT challenges. You should understand how Microsoft
365 solutions:
Improve productivity
Facilitate collaboration
Optimize communications
Help secure data
Identity and facilitate compliance
You should be able to recommend solutions for:
Endpoint and application management
Desktop virtualization
Automated operating system deployment
Reporting and analytics
You should be familiar with Microsoft 365 licensing, deployment and migration
assistance, and support options for organizations looking to maximize their
investment in the cloud.
Skills at a glance
Describe cloud concepts (5–10%)
Describe Microsoft 365 apps and services (45–50%)
Describe security, compliance, privacy, and trust in Microsoft 365 (25–30%)
Describe Microsoft 365 pricing, licensing, and support (10–15%)
Describe cloud concepts (5–10%)
Describe the different types of cloud services available
Describe Microsoft software as a service (SaaS), infrastructure as a service (IaaS),
and platform as a service (PaaS) concepts and use cases
Describe differences between Office 365 and Microsoft 365
Describe the benefits of and considerations for using cloud, hybrid, or
on-premises services
Describe public, private, and hybrid cloud models
Compare costs and advantages of cloud, hybrid, and on-premises services
Describe the concept of hybrid work and flexible work
Describe Microsoft 365 apps and services (45–50%)
Describe productivity solutions of Microsoft 365
Describe the core productivity capabilities and benefits of Microsoft 365
including Microsoft Outlook and Microsoft Exchange, Microsoft 365 apps, and
OneDrive
Describe core Microsoft 365 Apps including Microsoft Word, Excel, PowerPoint,
Outlook, and OneNote
Describe work management capabilities of Microsoft 365 including Microsoft
Project, Planner, Bookings, Forms, Lists, and To Do
Describe collaboration solutions of Microsoft 365
Describe the collaboration benefits and capabilities of Microsoft 365 including
Microsoft Exchange, Outlook, SharePoint, OneDrive, and Stream
Describe the collaboration benefits and capabilities of Microsoft Teams and
Teams Phone
Describe the Microsoft Viva apps
Describe the ways that you can extend Microsoft Teams by using collaborative
apps
Describe endpoint modernization, management concepts, and deployment options in
Microsoft 365
Describe the endpoint management capabilities of Microsoft 365 including
Microsoft Endpoint Manager (MEM), Intune, AutoPilot, and Configuration Manager
with cloud attach
Compare the differences between Windows 365 and Azure Virtual Desktop
Describe the deployment and release models for Windows-as-a-Service (WaaS)
including deployment rings
Identify deployment and update channels for Microsoft 365 Apps
Describe analytics capabilities of Microsoft 365
Describe the capabilities of Viva Insights
Describe the capabilities of the Microsoft 365 Admin center and Microsoft 365
user portal
Describe the reports available in the Microsoft 365 Admin center and other admin
centers
Describe security, compliance, privacy, and trust in Microsoft 365 (25–30%)
Describe identity and access management solutions of Microsoft 365
Describe the identity and access management capabilities of Microsoft Entra ID
Describe cloud identity, on-premises identity, and hybrid identity concepts
Describe how Microsoft uses methods such as multi-factor authentication (MFA),
self-service password reset (SSPR), and conditional access, to keep identities,
access, and data secure
Describe threat protection solutions of Microsoft 365
Describe Microsoft 365 Defender, Defender for Endpoint, Defender for Office 365,
Defender for Identity, Defender for Cloud Apps, and the Microsoft 365 Defender
Portal
Describe Microsoft Secure Score benefits and capabilities
Describe how Microsoft 365 addresses the most common types of threats against
endpoints, applications, and identities
Describe trust, privacy, risk, and compliance solutions of Microsoft 365
Describe the Zero Trust Model
Describe Microsoft Purview compliance solutions such as insider risk, auditing,
and eDiscovery
Describe Microsoft Purview Information Protection features such as sensitivity
labels and data loss prevention
Describe how Microsoft supports data residency to ensure regulatory compliance
Describe the capabilities and benefits of Microsoft Priva
Describe Microsoft 365 pricing, licensing, and support (10–15%)
Identify Microsoft 365 pricing and billing management options
Describe the pricing model for Microsoft cloud services including enterprise
agreements, cloud solution providers, and direct billing
Describe available billing and bill management options including billing
frequency and methods of payment
Identify licensing options available in Microsoft 365
Describe license management
Describe the differences between base licensing and add-on licensing
Identify support options for Microsoft 365 services
Describe how to create a support request for Microsoft 365 services
Describe support options for Microsoft 365 services
Describe service-level agreements (SLAs) including service credits
Determine service health status by using the Microsoft 365 admin center or the
Microsoft Entra admin center
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Sample Question:
QUESTION 2
You need to consider the underlined segment to establish whether it is accurate.
All applications will remain in a hybrid environment after migrating to
Microsoft Azure.
Select '''?No adjustment required'''? if the underlined segment is accurate. If
the underlined segment is inaccurate,
select the accurate option.
A. No adjustment required.
B. Applications that manage sensitive information
C. Applications where access requires a USB-token device
D. All legacy applications
Answer: B
QUESTION 3
Note: The question is included in a number of questions that depicts the
identical set-up. However,
every question has a distinctive result. Establish if the solution satisfies the
requirements.
Your company plans to move their Server environment to the cloud.
You have been tasked with identifying a cloud model that allows for the current
email environment to be
upgraded, while also reducing server and application maintenance.
You need to make sure that the requirements are met.
Solution: You recommend the Platform as a service (PaaS) model.
Does the solution meet the goal?
A. Yes
B. No
Answer: B
QUESTION 4
Note: The question is included in a number of questions that depicts the
identical set-up. However,
every question has a distinctive result. Establish if the solution satisfies the
requirements.
Your company plans to move their Server environment to the cloud.
You have been tasked with identifying a cloud model that allows for the current
email environment to be
upgraded, while also reducing server and application maintenance.
You need to make sure that the requirements are met.
Solution: You recommend the Infrastructure as a service (IaaS) model.
Does the solution meet the goal?
A. Yes
B. No
Answer: B
QUESTION 5
Note: The question is included in a number of questions that depicts the
identical set-up. However,
every question has a distinctive result. Establish if the solution satisfies the
requirements.
Your company plans to move their Server environment to the cloud.
You have been tasked with identifying a cloud model that allows for the current
email environment to be
upgraded, while also reducing server and application maintenance.
You need to make sure that the requirements are met.
Solution: You recommend the Software as a service (SaaS) model.
Does the solution meet the goal?
A. Yes
B. No
Answer: A
QUESTION 6
Your company makes use of Platform as a Service (PaaS) for their Azure
solution.
Which of the following options are components that your IT employees are
responsible for?
A. Networks.
B. Databases.
C. Applications.
D. Servers.
Answer: C
QUESTION 7
Your company makes use of Platform as a Service (PaaS) for their Azure
solution.
Which of the following options are components that Microsoft are responsible
for? (Choose all that apply).
A. Storage.
B. Databases.
C. Applications.
D. Operating system.
Answer: A,B,D
QUESTION 8
Your company is planning to migrate to Microsoft Azure and Microsoft 365.
You are required to identify a cloud service that allows for website hosting.
Which of the following is the model you should choose?
A. Software as a Service (SaaS)
B. Platform as a Service (PaaS)
C. Infrastructure as a Service (IaaS)
D. Container as a Service (CaaS)
Answer: B
QUESTION 9
Your company is planning to migrate to Microsoft Azure and Microsoft 365.
You are required to identify a cloud service that allows for the deployment of a
Linux virtual machine.
Which of the following is the model you should choose?
A. Software as a Service (SaaS)
B. Platform as a Service (PaaS)
C. Infrastructure as a Service (IaaS)
D. Container as a Service (CaaS)
Answer: C
QUESTION 11
You need to consider the underlined segment to establish whether it is accurate.
To ensure that when a new Microsoft Word feature is available for worker to
install as soon as it becomes
available, you should subscribe to the Targeted release channel.
Select '''?No adjustment required'''? if the underlined segment is accurate. If
the underlined segment is inaccurate,
select the accurate option.
A. No adjustment required.
B. Standard release
C. Semi-annual
D. Annual
Answer: A
Students Feedback / Reviews/ Discussion
Arun Kumar 2 months, 1 week ago - United States
hello, took exam today and passed , i got 97% questions and all were found here.
upvoted 1 times
Chrysovalantis Papachristos 3 months, 1 week ago - Switzerland
Passed today. 90% of the questions are included here. I got only from the last
100 questions
upvoted 2 times
Daffa Ulwan 3 months, 2 weeks ago - Indonesia
Passed the exam. 80% of the exam are on this reviewer
upvoted 5 times
çer raziye2 months ago - Turkey
Just passed SVPN - Felt like 90% of these questions were on the exam. I only had
a few questions that weren't here. I spent a lot of time verifying answers to
the questions here because many are incorrect. Just pay attention to the
discussion posts from people but the questions/options are spot on. - February
2023
upvoted 3 times
Vigo Carrillo 8 months, 3 weeks ago - Spain
same here. only 1 was not from these dumps!
upvoted 1 times
Miguel White 3 months ago - United States
These questions are still valid, thanks.
upvoted 4 times
Temmy Tope 6 months ago - South Africa
These questions are stull valid.
upvoted 4 times